It’s a perfect way to deliver a great customer experience, you can quickly connect your customers to the right team, reducing their wait times and giving them any simple business information, like opening hours, without the need for a call. Speak to us about Horizon Chat. Customers like to talk and thanks to Horizon Contact
IT Support and management for a fixed monthly price – it’s that simple. We reduce the business impact of IT failures by minimizing their occurrence through proactive management and monitoring. Security, networking, data protection and users support – we handle it all for a single, predictable price. Engineering Excellence Highly skilled in house engineering team.
Did you know, after one minute of listening to a Music on Hold solution, 81% of customers thought they were waiting for less than one minute? Music on Hold helps keep your callers engaged and happy, whilst waiting for an operator. You can create bespoke messages too, so you can directly address the needs of