Today, more so than ever, your business needs to be agile to respond to customers quickly, day or night, and your employees need to be equipped to handle a constant flow of queries across multiple channels.
In this new digital age we live in, faster response times can be a key differentiator, helping you stay ahead of the competition in a crowded market.
Fully integrated with the award-winning Horizon hosted phone system, Horizon Contact is the cloud-based, integrated business communication and customer contact centre solution that simplifies customer interactions thanks to an extensive set of features:
Easy-to-use, manage and deploy
Customer interactions across email, voice, and chat
Advanced queue management
Don’t just take our word for it, get in touch today and one of our specialists will be happy to arrange a demo. Alternatively, give us a call and we’d be happy to arrange a meeting to understand the best solution for you and your business