IT Support and management for a fixed monthly price – it’s that simple. We reduce the business impact of IT failures by minimizing their occurrence through proactive management and monitoring. Security, networking, data protection and users support – we handle it all for a single, predictable price. Engineering Excellence Highly skilled in house engineering team.
Did you know, after one minute of listening to a Music on Hold solution, 81% of customers thought they were waiting for less than one minute? Music on Hold helps keep your callers engaged and happy, whilst waiting for an operator. You can create bespoke messages too, so you can directly address the needs of
Dear Customers, Vodafone have announced they are retiring Sure Signal from their network throughout the course of June 2021 and will switch the service off completely in September 2021. This means you won’t be able to use Sure Signal anymore or register a device to use it. Customers can rely on improved network coverage with Wi-Fi
Why is Monitoring Remote Work So Useful? In an office environment, companies can monitor their employees to ensure they are consistently delivering the best work. Most businesses have crucial KPIs and metrics to measure, ranging from the number of calls answered, to first time resolution rates. Although having an employee monitoring system in place for