Being in the television production industry it is vital that we have a robust and scalable network to meet our large bandwidth requirements. Connexus has provided us with a network that meets our demanding requirements for moving around large volumes of data.  On top of this they manage all of our voice requirements from the Avaya IP Telephone System through to a competitive calls and line package.

Dafydd Felix-Richards, Boom Pictures

Avaya IP Office Contact Center (IPOCC)

Avaya IP Office Contact Center is purpose built for businesses with from five to 250 agents. It combines Avaya customer experience leadership with the simplicity and value of IP Office.


  • 5-250 Contact Center Agents & Supervisors
  • Mutimedia Contact Center supporting voice, email & webchat
  • Skill based Routing
  • Realtime Reporting
  • Historical Reporting
  • Call Recording included


Our Services

Connexus are experienced in delivering contact centres for all types and sizes of businesses, from small small service desks to multisite, multimedia deployments. We offer the following to make the most of your contact center.


  • Contact Center Design and Consultation
  • Deployment by experienced and accredited engineers
  • Full training for agents and supervisors
  • Maintenance and support of your Contact Center


Find Out More

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Avaya IP Office Contact Center



Get in touch by calling 01453 827700 or