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Testimonials

Due to the growth of our business we needed a solution that would allow seamless communications across the group, meeting both our immediate challenges and future needs. The solution delivered by Connexus meant that all our voice, data and mobile requirements were delivered and maintained by a single supplier. We have seen a real benefit in the way we communicate internally and with our customers.

Stephen Freed, Blade Motor Group Ltd

Avaya IP Office Contact Center (IPOCC)


Avaya IP Office Contact Center is purpose built for businesses with from five to 250 agents. It combines Avaya customer experience leadership with the simplicity and value of IP Office.

 

  • 5-250 Contact Center Agents & Supervisors
  • Mutimedia Contact Center supporting voice, email & webchat
  • Skill based Routing
  • Realtime Reporting
  • Historical Reporting
  • Call Recording included

 

Our Services

Connexus are experienced in delivering contact centres for all types and sizes of businesses, from small small service desks to multisite, multimedia deployments. We offer the following to make the most of your contact center.

 

  • Contact Center Design and Consultation
  • Deployment by experienced and accredited engineers
  • Full training for agents and supervisors
  • Maintenance and support of your Contact Center

 

Find Out More

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Avaya IP Office Contact Center

 

 

Get in touch by calling 01453 827700 or

CLICK HERE